Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with Aurevia Essentials. We are committed to delivering your order safely and on time.

1. ORDER PROCESSING

All orders are processed within 24-48 business hours after order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

2. SHIPPING TIME

Estimated delivery timelines:

• Metro Cities: 3-5 Business Days

• Tier 2 & Tier 3 Cities: 4-7 Business Days

• Remote Locations: 5-10 Business Days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, festivals, or unforeseen circumstances.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before payment.

Free shipping may be offered on selected products, promotional campaigns, or order values as displayed on the website.

4. ORDER TRACKING

Once your order has been shipped, a tracking number and tracking link will be shared via SMS, email, or WhatsApp (where applicable).

Customers can use the tracking information to monitor their shipment status.

5. INCORRECT SHIPPING DETAILS

Customers are responsible for providing accurate shipping information.

Aurevia Essentials shall not be responsible for delivery issues arising from incorrect or incomplete addresses provided by the customer.

6. FAILED DELIVERY ATTEMPTS

If delivery fails due to customer unavailability, incorrect address details, or refusal to accept the order, additional shipping charges may apply for re-shipment.

7. DAMAGED PACKAGE

If your package arrives visibly damaged, please contact us within 48 hours of delivery and provide clear photos or videos for assistance.

8. CONTACT US

Aurevia Essentials

Email: imaginbusiness@gmail.com

Phone: +91 8142410037

Address:

1-15, Guravajipeta,

Andhra Pradesh - 523108,

India

Customer Support Hours:

Monday – Saturday

10:00 AM – 6:00 PM IST